Return & Refunds Policy
Returns & Refunds Policy
We stand behind the quality of Fastlane Restore. If something isn’t right, we’ll make it right.
Returns
Due to the nature of our product, used items are not eligible for return.
You may request a return within 14 days of delivery if:
- The item is unused
- The item is in original packaging
- You can provide proof of purchase
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Refunds
Refunds are issued once the returned item is received and inspected.
Approved refunds will be processed to the original payment method within 5–10 business days.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the issue
We will arrange a replacement or refund at no cost.
Non-Refundable Situations
Refunds will not be issued for:
- Normal wear or results varying by surface condition
- Incorrect application
- Orders with incorrect addresses provided by the customer
- Delays outside our control
Order Cancellations
Orders can be cancelled within 12 hours of purchase. After this window, processing may already have begun.
Contact
support@fastlane-restore.com