Refund policy

We want you to feel confident shopping with Fastlane Restore. If you are not completely satisfied with your purchase, please review our policy below.





1. Eligibility for Returns



Due to the personal and wellness nature of our products, we can only accept returns for:


  • Unused and unopened items in their original packaging.
  • Items that are faulty or damaged upon arrival.



We cannot accept returns of opened or used products for hygiene and safety reasons unless they are faulty.





2. Return Window



  • You have 30 days from the date of delivery to request a return.
  • After 30 days, unfortunately, we cannot offer a refund or exchange.






3. How to Request a Return



To start a return:


  1. Email us at support@fastlane-restore.com with your order number and reason for return.
  2. Our team will confirm if your return is eligible and provide you with return instructions.
  3. You will be responsible for the cost of return shipping unless the item is faulty.






4. Refund Process



  • Once we receive and inspect your returned item, we will notify you by email.
  • Approved refunds will be processed within 5–10 business days to your original payment method.
  • Shipping costs are non-refundable unless the return is due to our error or a faulty product.






5. Exchanges



We will replace items if they are defective, damaged, or incorrect.

If you need to exchange your item for the same product, email us at

support@fastlane-restore.com





6. Non-Returnable Items



  • Opened or used products
  • Digital downloads or e-books
  • Gift cards
  • Sale items (unless faulty)






7. Damaged or Faulty Items



If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue. We will send a replacement at no extra cost or issue a refund.




📌 Note:

Results from our products vary by individual. Dissatisfaction with results is not considered a fault. Please follow the usage instructions provided for best outcomes.